Medical Staff Development - Quality

Physicians take pride in quality. Once a medical staff shifts from thinking about quality as something each individual provides and begins to think about quality as a team effort, there is a subtle but important shift in pride. It becomes pride in the team. It becomes pride in the institution. In its ultimate form, the team and the institution become a community of mutual care. What about alignment strategies based on pay-for-performance? They point back to individual quality and individual performance. They point away from the team and the community. How do you move from a culture with an individual focus to a culture with a team focus? Blatantly self-serving though it is, I want to refer you to my new book, soon to be released, entitled The Physician Champion, An Agent for a Compassionate Culture.